Privacy Policy Effective

Date: March 27, 2026

Hamilton Retaining Walls and Fencing is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or submit a contact or quote request.

1. Information We Collect

When you interact with our website, we may collect:

• Name
• Email address
• Phone number
• Project details (e.g., retaining wall or fencing type, materials, site conditions, property type)
• Any additional information you provide through our contact forms

We may also collect non-personal data such as IP address, browser type, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Provide accurate estimates and project recommendations
• Schedule site visits and services
• Improve our website and customer experience
• Communicate with you regarding your project

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Your consent (when submitting a form)
• Legitimate business interests (to respond to inquiries and deliver services)

4. Data Sharing

We may share your information with:

• Trusted service providers (e.g., email hosting, CRM systems)
• Contractors or partners involved in delivering your project (if necessary)
• Legal authorities when required by law

All parties are required to keep your information secure and confidential.

5. Data Storage and Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. Your information is stored securely and retained only for as long as necessary to fulfill its purpose.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and improve functionality.

You can disable cookies in your browser settings.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Hamilton Retaining Walls and Fencing
Phone: 07 808 3100

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.